Privacy Policy

Welcome to Dripora. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dripora.com make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, payment details.

  • Non-Personal Information: Browser type, IP address, device information, and browsing behavior.

  • Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders or customer service

  • Improve our website and services

  • Send marketing communications (with your consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping partners, and marketing services

  • Legal Requirements: If required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time (for marketing communications)

  • Request data portability

6. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Return & Refund Policy for Dripora

Return Period: 5-7 Days

Thank you for shopping with Dripora. We want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our return policy below.

1. Returns

  • You can return most items within 5-7 days of receiving your order.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

  • Certain items, like custom or personalized products, may not be returnable.

2. How to Return

  • Contact us at [Insert Contact Email] to initiate a return.

  • Provide your order number and reason for the return.

  • We will provide instructions on how to return the item.

3. Refunds

  • Once we receive and inspect the returned item, we will process your refund within 7 business days.

  • Refunds will be issued to the original payment method used at purchase.

  • Shipping fees are non-refundable unless the return is due to our error.

4. Exchanges

If you’d like to exchange an item, please follow the return process and place a new order for the desired product.

5. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the issue. We’ll either send a replacement or issue a refund.

6. Return Shipping Costs

  • You’re responsible for return shipping costs unless the item is defective or we made an error.

  • We recommend using a trackable shipping service, as we can’t guarantee receipt of your returned item.